Shipping Policy

Thank you for shopping with The Goddess Healing Hour LLC! We are committed to delivering high-quality products to your doorstep in a timely and secure manner. Please read the shipping policy below for important information on processing times, shipping methods, and fees.

Processing Time

• Orders are processed within 2-3 business days (excluding weekends and holidays).
• Orders placed after 3:00 PM EST or on weekends will be processed the next business day.
• You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates

• Shipping costs are calculated at checkout based on the weight of your order and your delivery address.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track the status of your order on the carrier’s website.

Shipping Delays

While we strive to ensure timely delivery, shipping carriers may occasionally experience delays due to factors beyond our control (e.g., weather, high demand, or public holidays). The Goddess Healing Hour LLC is not responsible for delays caused by the shipping carrier.

Address Accuracy

Please ensure that your shipping address is correct and complete at the time of purchase. We cannot be responsible for orders that are lost or delayed due to incorrect shipping information. If you notice an error in your shipping address, please contact me immediately at thegoddesshealinghour@yahoo.com.

Order Issues

If your order arrives damaged, incomplete, or you receive the wrong item, please contact me within 7 days of receiving your order at thegoddesshealinghour@gmail.com. We will make it right by sending a replacement or issuing a refund, as appropriate.

Returns & Exchanges

Due to the nature of our products, we currently do not accept returns or exchanges unless there is an issue with the product (e.g., damage, wrong item sent). 

 

Thank You for understanding and your support! <3